Capen Limited, trading as Zaffo is managing this lottery on behalf of St John Ambulance.
The protection of personal data is of paramount importance. When you entrust your personal data to St John Ambulance, through Zaffo, we go to great lengths to ensure that personal data is held securely and used only for the purposes which you have agreed to.
Below we explain the things which we think are important for you to know about the personal data we collect from you, the purposes for which we use your information and how we protect your data.
We also mention some of the rights you have in relation to your personal data. Finally, there’s a bit about cookies – what they are and how to get rid of them if you don’t want them.
What Zaffo uses your personal data for
We only use your personal data for the following purposes:
• To provide our services (including draw facilities) to you and to administer user records;
• To process transactions between us including the purchase of tickets to the draw;
• To arrange for fulfilment of prizes;
Who Zaffo can disclose your personal data to
We will not disclose your personal information to anyone except St John Ambulance, save for the following purposes:
We will disclose your personal data to law enforcement agencies or regulatory bodies if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to:
(i) comply with the law or with legal process;
(ii) protect and defend our rights and property or that of our customers;
(iii) prevent fraud;
(iv) protect against abuse, misuse or unauthorised use of our website;
(v) protect the personal safety or property of our customers or the public;
We may employ other companies to provide services for us, including for example, processing of payments in order for us to be able to provide our services to you. These companies have access to the personal information needed to perform their functions and not for any other purposes and are bound by confidentiality agreements not to disclose any information for any other purpose.
If at any time we wish to disclose your personal data in circumstances other than those above, we will always obtain your consent before doing so.
Cookies & sessions
What is a cookie or session? A cookie is a text string of information that a website transfers to the cookie file of the browser on your computer’s hard disk (or the memory of your mobile device) so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
To find out more about cookies, what they are used for and how to remove them, please visit the Interactive Advertising Bureau Europe’s website at www.allaboutcookies.org/cookies/.
Your rights in relation to your personal data
You can request to see your personal data which we hold. If you believe that any of your personal data we hold is incorrect then you can request that we amend your personal data. You can also request that we delete some or all of your personal data which we will do on your request save where we are required by law to keep records.
Zaffo's safekeeping of your data
We will periodically evaluate your personal data which we hold to determine whether we should continue to hold it. We have implemented all appropriate technical, organisational and security procedures to protect your personal data from unauthorised access or from accidental loss or corruption. Please note that our storage of your personal data is incidental to our provision of our services to you and does not absolve you of your responsibility to back up your important information.
How to unsubscribe
We are committed to protecting the privacy of participants. Personal information that is collected from participants is used lawfully in accordance with Data Protection legislation Data Protection Act 1988. As well as processing your Draw entries, St John Ambulance may also use your information to contact you via email with news and fundraising updates if you opt in to receiving these. In providing your information to us, you consent to us, or St John Ambulance, using your information for these purposes. If you do not wish to be contacted in this way, please email us at email@example.com or firstname.lastname@example.org
By using this site you consent to our collection and use of your personal data for the purposes set out above.
Need help? Don't hesitate to contact us
Is problem gambling affecting you, or those close to you?
Freephone: 0808 8020 133
Please note that your payment has been processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information “Zaffo.com-ZaffoCharity 0203 096 6265”