The Lottery is promoted by St John Ambulance. Licensed by the Gambling Commission, licence number 000-004782-N-318265-007.
St John Ambulance, 27 St John’s Lane, London EC1M 4BU. Registered in England No.3866129. Registered charity no.1077265/1. A subsidiary of the Priory of England and the Islands of the Order of St John.
Fair and Open Draws
The Winning Number for each weekly draw shall be the first six digits (in the same order) of
the Germany’s Spiel 77 lottery which is drawn every Saturday at 18:45 CET (17:45 GMT).
Those results are published on the website (http://www.lotterypost.com/game/326).
The monthly bonus draw will be made utilising a Random Number Generator (RNG) that has
been tested and approved by an independent, Gambling Commission-approved, third party
Any complaints regarding our raffles and lotteries can be made directly to St John Ambulance by contacting us at the details above.
We will respond to initial complaints and queries within 2 working days of receipt of the complaint. If the complaint is not satisfactorily resolved, the matter will be escalated appropriately.
Every complaint will be taken seriously and fully considered by the Society in order that a satisfactory resolution can be achieved.
In the event that a satisfactory outcome can still not be reached, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council the matter will be referred to The Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers.
ii. The player will be provided with IBAS referral details.
iii. The outcome of the IBAS intervention will be reported to the Gambling Commission
Responsible gambling / problem gambling procedure
Players can ask to be removed from our database so they do not receive further emails regarding raffles or lotteries.
If you are having a problem then you can ask to be excluded from the site. There is also software that blocks access to all online gambling sites. See www.gamblock.com or www.netnanny.com for more details.
If you would like to exclude yourself from this lottery and our future lotteries, please contact us at the email firstname.lastname@example.org indicating your name using the following template:
“I “name” request that I be refused entry to this Lottery and future raffles and
lotteries promoted by St John Ambulance. I understand that if I attempt to purchase a lottery ticket, I will be refused.”
Self-exclusion will be for a minimum period of 6 months.
Gambling Responsibly and Problem Gamblers guidance
Whilst the majority of our supporters gamble within their means, for some it can be more difficult. Our intention is to present supporters with opportunities to enjoy the chance of winning prizes, while raising money to support our charitable work, which do not encourage problem gambling and are set within sensible spending limits.
The following information is in place to help you to gamble responsibly.
You’re buying fun, not investing your money.
Set strict limits on how much time and money you’re willing to spend.
Quit while you’re ahead.
Only gamble with money you can afford to lose.
Don’t spend more money in the hope of winning back what you have lost.
Keep up other interests and hobbies – don’t let gambling take over your life.
Don’t gamble in order to escape from stress or boredom.
Gambling in moderation is okay.
For some however gambling can become a problem. If you are concerned about the amount you are gambling, (or you are concerned for a friend or relative) then the following questions may help give you some guidance.
Have you been criticised for your gambling?
Have you lied to cover up the financial amount or the time you have spent gambling?
Do arguments, stressful situations or disappointments make you want to gamble?
Do you gamble alone for long periods?
Do you stay away from work or college to gamble?
Do you gamble to escape from a boring or unhappy life?
Are you reluctant to spend ‘gambling money’ on anything else?
Have you lost interest in your family, friends, or pastimes due to gambling?
If you lose, do you feel you must try to win back your losses as soon as possible?
When you run out of money while gambling, do you feel lost and in despair, and feel the need to gamble again as soon as possible?
Do you gamble until your last penny is gone?
Have you lied, stolen, or borrowed just to get money to gamble or to pay gambling debts?
Does your gambling ever make you feel depressed or even suicidal?
If you feel you are answering ‘yes’ to the majority of the questions above, then it is likely a gambling problem exists. Sometimes just telling someone about your concerns can be a relief and the first step toward dealing with your problem.
For friendly and helpful advice and support you can call The National Gambling Helpline on 0808 8020 133 or visit gambleaware.co.uk
Remote gambling includes gambling online, by interactive television or by mobile phone.
The advice below is designed to help anyone gambling remotely:
Keep track of the time that you spend playing.
Keep track of the amount you spend playing – remind yourself that it is real money!
Avoid chasing your losses.
If you are a parent keep your password safe and consider using software to block access to gambling sites from minors. You can find further information on blocking software here: www.gamcare.org.uk/get advice/what can you do/blocking software.
Look for sites with options where you can set your own spend and session limits, which can help you to control your gambling.
Need help? Don't hesitate to contact us
Is problem gambling affecting you, or those close to you?
Freephone: 0808 8020 133
Please note that your payment has been processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information “Zaffo.com-ZaffoCharity 0203 096 6265”